At 888new, we believe gambling should be enjoyable entertainment, not a burden. We provide a range of self-control tools, support resources, and practical guidance to ensure every member can play safely, responsibly, and in full control.
All these tools are available directly in your account without needing to contact anyone. Activate them at any time based on your needs.
Set the maximum deposit amount you can load within a daily, weekly, or monthly period. This limit takes effect immediately and cannot be increased while the current limit period is active.
Limit the amount of time you spend in each gaming session. When the time limit is reached, the system will send you an alert and can automatically log you out of the platform.
Set the maximum loss amount you are willing to absorb within a given period. Once this limit is reached, you will not be able to continue betting until the limit resets on schedule.
Need a short break? Activate a temporary cool-off period for 24 hours, 7 days, or 30 days. During this time, you will not be able to log in to your account, giving yourself the space you need.
If you feel that gambling has become a serious problem, the self-exclusion option allows you to close access to your account for a minimum period of 6 months or permanently. This action cannot be reversed before the period ends.
Receive automatic notifications whenever you are approaching a set limit, have been playing beyond a certain period, or when your playing patterns show signs of concern.
Responsible gambling refers to a healthy and controlled approach to online gambling activity. It means understanding the risks involved, playing within your financial means, and knowing when to stop. At 888new, we do more than provide entertainment — we play an active role in maintaining a safe playing environment for all members.
Online gambling can be an enjoyable source of entertainment when done responsibly. However, it can become a serious problem if left unchecked. Risk factors such as financial stress, emotional difficulties, or playing without time limits can turn entertainment into an addiction that disrupts daily life.
That is why 888new continually invests in systems and tools that help our members stay in control. We support responsible gaming initiatives not merely because they are a regulatory requirement, but because we genuinely care about the well-being of every individual who uses our platform.
Our Core Principles: Gambling is entertainment, not a way to solve financial or emotional problems. If you are playing to escape life's pressures, please reach out to our support team.
Recognising the early warning signs of a gambling problem is the most important first step. Here are some signs to take seriously — whether in yourself or someone you care about:
You start borrowing money from family, friends, or financial institutions specifically to continue gambling.
You play far longer than intended and find it hard to stop even when you've set out to do so.
You keep playing in hopes of "winning back" money you've already lost, even when it leads to greater losses.
Work, family, or social relationships start to suffer because you are prioritising gambling over everything else.
You feel very stressed, sad, or angry after a loss, and your emotional state is heavily tied to the outcome of your sessions.
You hide the amount of money spent or time played from your family and close friends.
If you recognise two or more of the signs above in yourself, we encourage you to contact the 888new support team or use the self-control tools available in your account immediately.
Here are some practical guidelines we recommend to every 888new member to ensure your gaming experience stays fun and entertaining:
Answer the questions below honestly. This is not a formal assessment, but it can help you evaluate whether your gaming habits are still in a healthy balance.
In the past two weeks, have you ever played longer or spent more than you planned?
Have you ever felt the need to hide your gambling activity from people close to you?
Have you ever borrowed money or sold belongings to fund your gambling?
Have you ever felt unable to stop playing even after deciding that you would?
Has gambling ever caused problems in your relationships with family, friends, or your employer?
Have you ever gambled to escape problems or uncomfortable feelings such as anxiety, depression, or loneliness?
If you answered "Yes" to two or more questions, we encourage you to speak with our support team or use the self-exclusion tool in your account. You don't have to face this alone.
888new enforces a strict zero-tolerance policy on underage access. Our platform is exclusively for individuals aged 18 and above, and we enforce multiple layers of verification to ensure strict compliance.
Our identity verification (KYC) process requires every new member to verify their age and identity before making any deposit or withdrawal. Accepted verification documents include MyKad, a valid Malaysian passport, or any government-approved identification document.
If you are a parent or guardian, here are some steps you can take to protect the children in your home:
For individuals who may be at heightened risk of gambling addiction due to mental health conditions or other circumstances, we encourage you to use the self-exclusion tool as a preventive measure and to seek appropriate professional support.
The 888new support team is available to help you 24 hours a day, 7 days a week. Reach us via live chat on the platform for immediate assistance with responsible gambling.
Login to Live ChatIf you need a longer break, log in to your account and go to Account Settings to activate the self-exclusion option for 6 months, 1 year, or permanently.
Log in and go to the Game History section to review your deposit, wagering, and loss records. Regular check-ins help you stay aware of your playing habits.
Malaysia Crisis Helpline:
If you or someone you know needs immediate help with gambling addiction, please contact Talian Kasih: 15999 (Ministry of Women, Family and Community Development Malaysia) or Befrienders KL: 03-7627 2929.
All self-control tools are accessible directly from your account dashboard in under two minutes.
Log in to your 888new account using your username and password.
Click the profile icon in the top-right corner and select "Account Settings" from the dropdown menu.
Go to the "Responsible Gambling" section and select the control tool you want to activate.
Enter the desired limit value or time period and confirm the change. The tool activates immediately.
Register your 888new account today and enjoy over 1,200 games in a safe, trusted, and responsible environment. All our self-control tools are available free of charge from your very first day.